HIPAA-compliant medical transcription & billing
Your patients trust you with their data. You can trust us with it too.
Securing protected health information is complicated, and HIPAA sets clear rules for managing it safely. Failing to follow them exposes patient records to loss, unauthorized access and breach — and exposes your practice to litigation.
Hackers constantly develop new ways to steal data, sell it or hold it hostage. That’s why HIPAA compliance is built into every part of how MTS works, from how files are transferred to who can see them.
How we protect your data
Layered safeguards at every step
Encryption in transit
Data is transferred between your office and ours over encrypted SSL/TLS connections.
Encryption at rest
Protected health information is encrypted with HIPAA-compliant algorithms, including on mobile devices and tablets.
Secure data centers
Data is stored in secure data centers with physical security guarding the servers 24 hours a day, 7 days a week.
Individual access controls
Every user gets their own credentials and access restrictions, set according to your preferences.
Protected dictation
Our mobile app and phone dictation system are password-protected and encrypted, guarding against voice impersonation.
Backups & disaster recovery
All data is backed up to a secure location, and we can help you recover if your own systems go down.
Compliance is about people, too
HIPAA compliance isn’t only technical. Everyone who handles your data must follow compliance guidelines. Our specially trained transcriptionists and billers are committed to protecting your patients’ private health information as if it were their own.
- HIPAA training for every team member
- Minimum-necessary access to patient data
- Confidentiality obligations for all staff
- Business Associate Agreement (BAA) available to clients